Privacy Policy

Athlete Collective ("we," "us," or "our") operates the Athlete Collective platform (the "Service"), a booking and athlete development platform for youth sports training. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you:

• Create an account (name, email address, phone number, password)
• Complete a coach profile (bio, certifications, headshot photo, address)
• Complete a parent profile (name, phone number, address)
• Add athlete profiles (first name, last name, birth year, sports, medical notes, emergency contact information)
• Make a booking or payment (payment card information is processed by Stripe and not stored on our servers)
• Send messages through our in-app messaging system
• Contact us for support

Information Collected Automatically

When you access the Service, we may automatically collect:

• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies used for authentication and session management

Information from Third-Party Services

If you sign in using Google OAuth, we receive your name, email address, and profile picture from Google. We do not access your Google contacts, calendar, or other Google services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process bookings and payments between parents and coaches
• Send booking confirmations, session reminders, and other transactional communications
• Facilitate in-app messaging between parents and coaches
• Display coach profiles and credentials to prospective clients
• Manage coach background check and credential verification processes
• Improve and personalize the Service
• Respond to customer service requests and support needs
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following situations:

• Between coaches and parents: When a booking is made, coaches can see parent and athlete profile information relevant to the session (name, phone number, athlete details including medical notes and emergency contacts). Parents can see coach profile information, phone number, and credentials.
• Payment processing: Payment information is shared with Stripe to process transactions. Coaches receive payments through Stripe Connect.
• Background check providers: If a coach opts into background checks, limited personal information may be shared with our background check service provider.
• Service providers: We may share information with third-party service providers who perform services on our behalf (email delivery, SMS notifications, hosting).
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These include encryption in transit (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements). You may request deletion of your account and associated data by contacting us.

6. Children's Privacy

Our Service is designed for use by parents and coaches to manage youth sports training. We do not knowingly collect personal information directly from children under 13. Athlete profile information is provided by parents or legal guardians. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

To exercise these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

8. Cookies

We use cookies and similar technologies for authentication, session management, and to remember your preferences (such as your active role). These are essential cookies required for the Service to function. We do not use advertising or tracking cookies.

9. Third-Party Links

The Service may contain links to third-party websites or services (e.g., Stripe for payments, Google for authentication). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Athlete Collective
Email: support@athletecollective.app